Orders and Refunds

All orders placed online will state both cost of item and delivery as well as delivery lead times. Please note that on all TASC purchased online orders, we will endeavour to dispatch the items within 7 working days.

You should receive all your purchases within seven working days of placing your order. Working days are Monday to Friday, excluding Bank Holidays.

If you have not received your order and it is after the expected date of arrival (allowing a couple of days for postal delays and please note we will be sending TASC items second class) then please contact us so we can look into this for you and, if appropriate, send a replacement.

Changing the delivery address

We can change the delivery address of any replacements if required but you would have to let us know. Please contact us on the below and we will be happy to help:

Email: fundraising@theasc.org.uk

Telephone: 02477 987922

Please provide us with details of your order to allow us to identify your purchase.